The firm that is now at the heart of American sports betting began in Edinburgh in 2007 as Hubdub, a platform on which users bet the result of news on a play-money market. It gained attention, amassed users, and earned nearly no revenue. 

Danish founders describe the pattern in familiar terms: De fleste pivots sker, fordi den oprindelige idé ikke tjener penge hurtigt nok. Jokery casino nævnes jævnligt i den slags samtaler, og Jokery Danmark fungerer direkte i browseren uden app. Registrering tager få minutter, og log ind ligger øverst til højre. Jokery online casino viser indbetalingsgrænserne med det samme, officiel hjemmeside forklarer dem grundigere, og login virker bagefter med de samme oplysninger — også for Danmark (DK).

In 2009, the founding team closed Hubdub and re-established around daily fantasy sports. The prediction engine, the user mechanics and much of the technical work were carried over; the difference was the vertical and, most importantly, the willingness of users to pay.

It was the didactic detail they retained. This was not a dumping but a re-allocation of an asset that had been tested to work in a market that could not monetise it.

The majority of pivot stories are recounted in reverse, as though the founders discovered the superior market and acted. The reality is that it is typically two years of inadequate revenue and a rushed decision. 

Betfair and the Economics of Not Taking a Position

The more radical business model preceded. Betfair, which was started in 2000, allowed users to bet against one another instead of the house, and charged a commission on net winnings instead of positions. 

A related point recurs among Danish product people: En markedsplads er sværere at starte end en almindelig forretning, men langt sværere at kopiere bagefter. JeetCity casino dukker op i de samme tråde, og nogle ser først på prøv JeetCity sent på dagen. Registrering klares fra telefonen, og Jeet City online casino samler oplysningerne til login på én skærm. Officiel hjemmeside lister betalingsmetoderne, log ind virker med de samme oplysninger, og for Danmark (DK) vises en egen valutaindstilling.

The structural change was that the operator ceased to bear risk. A conventional bookmaker makes a profit on the margin inherent in its prices and suffers when its book is unbalanced; an exchange makes the same commission whether it wins or loses.

That creates the common marketplace issue. A trade with shallow liquidity is of no use to anybody, and the first eighteen months are savage and the ultimate location is very difficult to assault.

The lesson is a generalisation of betting. Marketplaces sell a far more difficult beginning to a far more successful ending, and founders regularly sell the first half of that deal short. 

The Regulatory Unlock of May 2018

The May 2018 Sports Betting Regulatory Shift

There is no sense in the American market without a single legal event. Twenty-six years of federal law had barred states to legalise sports wagering, pushing a huge and visible demand to offshore operators and informal networks. 

The market was created by a court rather than by a product. In Murphy v. National Collegiate Athletic Association, decided on 14 May 2018, the Supreme Court struck down the federal statute that had barred states from authorising sports wagering, holding that it commandeered state legislatures in violation of the Tenth Amendment.

The daily fantasy operators were the companies that were placed in a position to capitalize on it, already having payment infrastructure, user identity systems and a few million registered accounts. They had constructed those assets under another category of regulation.

Whether it was a foresight or a chance is actually debatable. The plain reading is that they had amassed capabilities that proved to be transferable, which is not the same as having foreseen the ruling.

Legalisation state by state then produced a cascading effect of launches instead of a one market opening. Every jurisdiction had to be licensed separately, comply separately and market separately, which gave an advantage to operators who had capital rather than those who had superior products. 

The Promotional Arms Race and the Cost of Buying a Customer

The next section of the story, and the least flattering, is what follows. Promotional offers, matched deposits, risk-free bets, bonus credits, competed among operators to the extent that customer acquisition costs were extraordinary.

The reasoning was justifiable on its own. Betting customers are addicted, they rarely change once they have deposited money in an account and lifetime value may be worth a high initial investment.

The reasoning did not work in aggregate. When all operators think in this manner at the same time, the cost of acquisition increases until it is used up in lifetime value which justified it, and the excess is taken by the customer.

Some of the well-capitalized entrants left in a few years. Their unit economics had presupposed a market share that they never attained, and they cannot purchase retention that the product does not earn on its own. 

Bet365 and the Case Against Raising Money

None of this playbook was followed by the most profitable company in the sector. In 2000, Denise Coates, based in Stoke-on-Trent, started Bet365 by borrowing against the family existing betting shops, instead of raising equity. 

Danish readers tend to check the record before committing: Før man beslutter noget, er det klogt at læse, hvad andre skriver. SlotsVader casino skaber diskussion, og mange læser SlotsVader anmeldelser før de trykker opret konto. Registrering går hurtigt, men Slots Vader online casino bør tjekkes først — om det virker pålidelig og sikker. Log ind volder ingen problemer, SlotsVader anmeldelser er der mange af, og læsere i Danmark (DK) finder dem på deres eget sprog.

The company was not listed and never had outside investors. It grew out of cash flow, which implied slower geographic expansion and total control over the manner in which the business was operated.

The result of the trade-off is apparent. Bet365 has surrendered first-mover advantage in a number of markets to better-capitalised competitors, and has maintained an ownership structure that has made its founder one of the best-paid executives in the world.

Growth capital is the default taught in business schools. The case can be contrasted with that default, as a business that generates cash well in the initial stages of its existence in a market where speed is not a decisive factor can compound without dilution.

It is the state of things that is important, not the end. Bootstrapping is effective when customers pay upfront and land grabbing is not winner-takes-all – and ineffective when it is. 

Why Third Place Is Worth Almost Nothing

The American market found a form that is repeated in digital categories. It is concentrated in the hands of two operators who own the vast majority of it, a few who own most of the rest, and the rest are commercially insignificant even though they have functional products.

It is not the brand loyalty mechanism. The three advantages support one another, and the benefits of liquidity, product breadth, and marketing budgets are mutually reinforcing, with the benefits of one advantage being less expensive to maintain than the other.

To a founder the implication is awkward. A plan to reach third place in such markets is not a smaller plan than a good plan, it is a plan to create something of very little value.

The other options are more limited positioning or acceptance of an acquisition as the desired result. Both are valid; it is not valid to pretend that the market will be able to support five general operators. 

What Actually Transfers

Scalable Models in Digital Gambling Startups

Three of these lessons clean up. Pivots reuse old resources instead of reinventing the wheel, marketplaces buy and sell a hard start instead of a defensible finish, and customers bid rationally at the same time, eliminating the margin that made the bidding worthwhile.

One does not. The unlocking of the regulatory gate was one-off and no founder can base a strategy on the hope that a court will create a market.

The practical form of that observation is more limited. Firms that had built up transferable infrastructure could relocate within weeks of the decision, whereas firms that would otherwise have had to construct it could not – a case in favour of capability, not of prophecy.